Operations, without the spreadsheets
Stop chasing field service scheduling across five systems
Plan, dispatch and reconcile in one place. PrismWorks connects to the systems you already run and stays out of the way.
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Capabilities
One place for the whole workflow
No modules to buy separately, no consultants required to change a form.
Open API
A documented REST API and webhooks for everything the interface can do.
Audit-ready records
Immutable history on every record, exportable to CSV or straight into your ERP.
Approval chains
Multi-step sign-off with delegation, deadlines and a full paper trail.
Real-time visibility
Every change lands in the same timeline, so nobody has to ask where things stand.
Barcode scanning
Scan in the field with the camera you already carry - no extra hardware.
Version history
Roll back any record to any point in time and see exactly who changed what.
How it works
Live in weeks, not quarters
Connect your data
Import from CSV or connect an existing system in an afternoon.
Model your process
Describe the way you already work; no rewriting your process to fit the tool.
Roll out to the team
Invite the team, set permissions from your directory and go live.
Measure and tune
Dashboards show where time actually goes, so the next change is an easy call.
“We retired four spreadsheets and a shared mailbox in the first month.”
COO, Marrow Partners
FAQ
Questions we get a lot
How is it priced?
Per active user, billed monthly or annually. No setup fee and no per-record charges.
Where is our data stored?
In the EU, on infrastructure we contract directly, with daily encrypted backups.
Can we keep our existing ERP?
Yes. PrismWorks is designed to sit alongside what you already run and syncs both ways.
How long does onboarding take?
Most teams are running on live data inside two weeks; larger rollouts are staged site by site.
Do you offer on-premise?
Self-hosted deployments are available on the Scale plan and above.
Is there an API?
A documented REST API, webhooks and a CLI - the interface uses the same endpoints you do.
See it on your own data
A 20-minute walkthrough with someone who has run this in production. No slide deck.
Request access